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Frequently Asked Questions
Here you can find answers to questions that we are most often asked.

If you do not find an explanation, write to:

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At what time can we check-in and out?
All accommodations, Check In from 4pm until 7pm, Check Out before 10am.

Is the price per room/apartment or per person?
Prices are per apartment.

Is breakfast included in the price and what type of breakfast?
No, it is not.

Is heating included in the price?
All local taxes, gas for cooking, sheets and towels, hot water, electricity and lockbox safe and use of swimming pool.

Can we settle the bill on arrival?
Yes, you can.

Which languages are spoken at the reception?

How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 floors, and no elevator.

Are there quiet, private, romantic rooms?
No, they are not.

Are linens and towels provided or do I need to bring my own?
Yes, they are.

Do the rooms/apartments have a terrace/courtyard?
Yes, they have.

Do the rooms/apartments have a balcony?
Yes, they have.

Do you have non smoking rooms/apartments?
No, we do not have.

Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, there is.

Is there a telephone with direct dialling in the rooms/apartments?
No, there is not.

Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is not.

Is there a dining room where we could sometimes all dine together?
No, there is not.

Do you have an Internet/E-Mail point in the Property?
No we do not have.

Is there a swimming pool? When is it open?
We have a swimming pool, and it is open from May to September.

Is parking or garage available?
Yes, it is.

Where can we rent a car?
In Florence.

Are there grocery stores or supermarkets in the surroundings?
In Castelfiorentino, Km 10.

Are there vineyards nearby?
Yes, there are plenty.

How far is Florence, Siena, Pisa from the Property?
Florence Km 40, Siena Km 60, Pisa Km 50.

Which is the nearest village or town?
Castelnuovo Km 5, Castelfiorentino Km 10.

Which is the nearest airport?
Pisa and Florence.

Do you have a pickup or shuttle service from and to the airport?
No, we do not have.

Which is the nearest bus-stop?
There are no bus-stop close to the House.

Which is the nearest railway station?

Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not.

Are pets welcome?
Yes, they are.

Is there a restaurant in the Property?
No, there is not.

Can I connect my modem so that I can surf the Internet from my room/apartment?
No, it is not possible.

Our services

Piscina Disabili Animali T.V. SAT Cassetta di Sicurezza Lavanderia Biciclette Ping-Pong

Golf Castelfalfi Km. 20
Maneggio Km. 5
Tennis Km. 4
Supermarket Km. 5

FUORIPORTA - Casa Vacanze - Via Coianese, 79 - 50050 Castelnuovo d'Elsa (Firenze) Italy
Tel. +39.0571.673033 - Fax. +39.0571.680185 - E-mail:

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